Cheap Parcel Delivery: Within Kazakhstan and Abroad
How to send a parcel cheaply within Kazakhstan and abroad in 2026. Comparison of Kazpost, CDEK, Pony Express and DHL. Step-by-step instructions, tariffs, packaging, customs and money-saving life hacks without overpaying.
Cheap Parcel Delivery: Within Kazakhstan and Abroad
Want to send a parcel to relatives in Astana or a friend in Russia without overpaying? This article contains an up-to-date 2026 comparison of services, real ways to save money and a step-by-step guide. Read it so your parcel arrives quickly, intact and for the lowest possible price.
Why Sending Parcels Cheaply Matters Right Now
Sending a parcel in 2026 has become easier, but delivery prices continue to rise. Residents of Almaty, Astana, Shymkent and other regions regularly look for the cheapest way to send things to family, documents or purchases from abroad. Every extra kilogram or incorrect packaging adds 500–2,000 tenge to the cost. Peak season (holidays, moves) raises prices by 20–30 %. Knowing the rules and comparing services lets you save 30 to 70 % compared to going to the first courier you find. This article contains only practical advice, real services and life hacks so you pay less and don’t worry.
Main Delivery Services in Kazakhstan in 2026
Within Kazakhstan:
- QazPost (Kazpost) — the cheapest option for most cases. Branches are even in the most remote villages. Standard parcels and accelerated Go post express are available. Tariffs were updated in January 2026. Ideal for weights up to 10–20 kg.
- CDEK Kazakhstan — convenient mobile app, the “Posylochka” tariff remains one of the most popular. Same-day delivery in large cities, wide network of parcel lockers.
- Pony Express — fast and reliable between major cities, good reputation for urgent shipments.
- Post Express, Oma-Express — super-fast delivery Almaty ↔ Astana, prices from 790 tenge for a small parcel.
- Others: Rika, Exline — for express delivery across the country.
Abroad:
- QazPost EMS / Planet EMS — the most budget-friendly option for sending to CIS countries and further abroad. Delivery times 7–20 days depending on the destination country.
- DHL Express — fast (2–4 days to Europe), but significantly more expensive. Discounts when handing in at official points.
- Pony Express — convenient export with clear tariffs.
- Expert Logistic, EMEX (FedEx) — optimal for large and corporate shipments.
- Consolidated services (Postal Express, Globbing, Shipper) — convenient if you receive parcels from the USA, Europe or China.
Service Comparison: Where It’s Cheaper and Faster
For clarity, let’s take a conditional 2 kg parcel.
Almaty → Astana:
- QazPost — the lowest tariffs, but longer delivery times.
- CDEK — more convenient, slightly more expensive, but faster in large cities.
Almaty → Moscow:
- QazPost EMS — the cheapest, delivery times 10–14 days.
- DHL and Pony — 2–3 times more expensive, but delivery in 3–5 days and more reliable.
Always calculate the cost in the official online calculators: qazpost.kz, cdek.kz, ponyexpress.kz. Prices depend not only on weight but also on dimensions — volumetric weight can be more expensive than actual weight. Also take into account the delivery zone: the further the region, the higher the tariff.
How to Send a Parcel More Profitably: Step-by-Step Instructions
- Decide what and where you are sending. Weigh the parcel, measure the dimensions, decide how urgent the delivery needs to be.
- Choose a service. Open 2–3 online calculators from different companies and compare prices in 2 minutes.
- Prepare the packaging. Use sturdy corrugated cardboard or the service’s official bags. Wrap fragile items in bubble wrap and mark “Fragile”. Fill empty spaces so the contents do not move inside the box.
- Fill in the documents. For international shipments — customs declarations CN22 or CN23 (can be filled on the service’s website or at the branch). For sending to the USA via Kazpost, a preliminary declaration through the Zonos app is currently required.
- Hand over the parcel. Options: at a branch, through a parcel locker or call a courier (often free when ordering above a certain amount).
- Pay and receive the tracking number. Keep the receipt until the recipient gets the parcel.
- Track the movement. Use the QazPost app or universal trackers like 17track.net.
- Ask the recipient to check the parcel upon receipt — integrity of packaging and that the contents match the description.
Money-Saving Secrets: Where People Most Often Overpay
- Overpay for volumetric weight: use boxes exactly the right size for the contents, don’t take oversized packaging.
- Choose “express” when standard delivery would have been enough.
- Don’t use promotions and loyalty programmes: CDEK and Pony Express have them.
- Send during peak dates: before New Year, 8 March and other holidays prices are higher and delivery times longer.
- Forget about parcel lockers and self-service zones at QazPost — this is often cheaper than sending through an operator.
- Pay for insurance when the parcel is inexpensive: insurance only makes sense for valuable shipments.
Packaging and Rules — So You Don’t Get Extra Charges
Use sturdy corrugated cardboard or the delivery service’s official bags. Wrap fragile items in bubble wrap and mark “Fragile”. Fill all empty spaces with filler so the contents do not move inside the box. Maximum dimensions and weight depend on the service: usually up to 20–30 kg per piece, but check the exact figures on the chosen company’s website. It is strictly forbidden to send: liquids without special packaging, batteries without insulation, weapons, drugs and other dangerous items. The full up-to-date list of prohibited items is on qazpost.kz in the rules section.
Customs and International Nuances
When sending a parcel abroad, fill in the customs declaration honestly and in detail: indicate the real value and exact description of the contents. When receiving international parcels in Kazakhstan there is a duty-free limit: 200 euros and 31 kg per month per person (current as of 2026). If the limit is exceeded, a 15 % duty on the excess amount plus VAT is charged. Large operators — Kazpost, DHL, Pony Express — often handle customs themselves for an additional fee. Clarify this point when sending.
Tracking a Parcel and What to Do If It Is Delayed
You receive a tracking number immediately when you hand over the parcel. For tracking, use the official QazPost app, courier service websites or universal trackers. If the parcel is delayed — call customer support: for Kazpost it is number 1499. Keep all receipts and documents until the recipient successfully receives the parcel — they will be needed in case of disputes. Kazpost and major courier services provide compensation for loss or damage to the shipment.
Common Mistakes and How to Avoid Them
- Incorrect address: for international shipments always write the address in Latin letters, check the postcode and the recipient’s phone number.
- Weak packaging: don’t save on the box and filler — repairing broken contents will cost more.
- Sending prohibited items: before packing, check the list on the carrier’s website.
- Not checking delivery status: regularly track the parcel by tracking number to notice a problem in time.
- Forgetting to warn the recipient: send the person the tracking number and expected delivery date.
FAQ
Q: When is the best time to send a parcel?
A: On weekdays and outside holiday season. Prices are lower, there are fewer queues at branches, and delivery is faster.
Q: Where is it cheaper: at Kazpost or CDEK?
A: Within Kazakhstan it is almost always cheaper with QazPost. CDEK wins on convenience, speed and the presence of parcel lockers.
Q: Can I save on the weight of the parcel?
A: Yes. Reduce the volume of packaging, use dense but light materials. If necessary, split the shipment into several parts.
Q: How to avoid overpaying for delivery abroad?
A: For non-urgent shipments choose Kazpost EMS. Compare DHL and Pony Express tariffs before sending.
Q: What to do if a parcel is lost?
A: Keep the tracking number and receipt. Contact the service’s support. Kazpost and major couriers provide compensation.
Q: Do I need insurance?
A: For expensive and valuable items — yes. Usually it is about 1 % of the declared value.
Q: Can I send a parcel to a parcel locker?
A: Yes, QazPost and CDEK offer this option in large cities.
Q: What is the maximum weight of a parcel?
A: It depends on the service: usually 20–30 kg for individuals. Check the exact limits on the carrier’s website.
Q: Does delivery to Russia differ from delivery to Europe?
A: Yes. To CIS countries it is simpler and cheaper; to further abroad customs rules are stricter and delivery times longer.
Q: Can I get my money back if I change my mind about sending?
A: Before the parcel is handed over to the carrier — yes. After that — according to the rules of the specific service.
Sources
- Official QazPost website (qazpost.kz) — 2026 tariffs, online calculator, packaging rules and EMS service.
- Websites CDEK.kz, Ponyexpress.kz, dhlexpress.kz — current conditions, calculators and loyalty programmes.
- Expert Logistic (exl.kz) — articles on international shipping and filling out customs declarations CN22/CN23.
- Official data on customs limits (200 euros / 31 kg) — Eurasian Economic Commission and kgd.gov.kz.
- Practical reviews and comparisons of delivery services 2025–2026 from open sources (the-tech.kz, pmpaket.eu and others).
All data was checked at the time the material was prepared (May 2026). Tariffs and rules may change — always check the latest information on the official websites of the services before sending.
Read more
Related articles:
Need a personal tip?
Ask a consultant — we’ll look at your situation and show how to use Zhivem.kz.